Privacy Policy

1. Introduction

Agents Authority ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, API, and related services.

2. Information We Collect

2.1 Information You Provide

• Account information (name, email address, company name)
• Payment and billing information
• Communications with our support team
• API keys and integration configurations

2.2 Information Collected Automatically

• Usage data and API call logs
• Device and browser information
• IP addresses and location data
• Cookies and similar tracking technologies

2.3 Transaction Data

When you use our payment infrastructure, we process transaction data including amounts, timestamps, merchant information, and transaction status. This data is essential for providing our Services and maintaining audit trails.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services
• Process transactions and send related information
• Send technical notices and security alerts
• Respond to your requests and provide customer support
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address fraud and security issues
• Comply with legal obligations

4. Information Sharing

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who assist in operating our Services
• Payment Processors: With financial institutions to process transactions
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you have given us permission to share

5. Data Security

We implement industry-standard security measures to protect your information, including encryption in transit and at rest, access controls, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide our Services. We may also retain certain information as required by law, for legitimate business purposes, or to resolve disputes. Transaction records are retained in accordance with financial regulations.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access and receive a copy of your personal data
• Rectify inaccurate or incomplete information
• Request deletion of your personal data
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time

To exercise these rights, please contact us at privacy@agentsauthority.com.

8. Cookies and Tracking

We use cookies and similar technologies to collect information about your browsing activities. You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of our Services.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in compliance with applicable data protection laws, including standard contractual clauses where required.

10. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: